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For any queries please fill out the contact form below and we will respond as soon as possible.
We are open Monday - Friday 9am to 5pm.
Contact us
FAQ
Below are some of are common questions:
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To ensure that your custom jewellery is ready in time for holiday gifting, we kindly ask that all orders needed by Christmas be placed by November 7th.
This allows us to dedicate the necessary time to create your unique piece and ensure it arrives beautifully wrapped and on time.
For any queries please fill out the contact form below and we will respond as soon as possible.
We are open Monday - Friday 9am to 5pm.
Below are some of are common questions:
We send a confirmation email of all orders placed via email, please check your junk or clutter inboxes as sometimes spam filters can incorrectly place our emails into these folders.
If our emails have been sorted into spam, please move the message into inbox and mark our emails as 'safe' to ensure further shipment and tracking emails arrive safely into your inbox.
Yes, but only if your item has not yet shipped. If you need to change your address, please email us as soon as possible so we can advise.
Yes we ship worldwide!
Please see our full FAQ page for more information on our production lead times and shipping times.