We send a confirmation email of all orders placed via email, please check your junk or clutter inboxes as sometimes spam filters can incorrectly place our emails into these folders.

If our emails have been sorted into spam, please move the message into inbox and mark our emails as 'safe' to ensure further shipment and tracking emails arrive safely into your inbox.

Yes, but only if your item has not yet shipped. If you need to change your address, please email us as soon as possible so we can advise.

Yes we ship worldwide!

Please see our full FAQ page for more information on our production lead times and shipping times.